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FAQ

SHIPPING & DELIVERY

   Incliment weather effects shipping speeds and may cause delays, Shipping can go from 3-5 business days to 5-7 with bad weather, we thank you for your understanding in adavnce!

 

DO YOU ALWAYS HAVE THE SAME PRODUCTS?
Staple Products such as our Nicollette Lockets will always be in stock, however the styles may differ depending on creative visions and ideas.
TRACKING YOUR ORDER

After placing your order you will receive a confirmation "Thank you!" message for ordering with us as well as your package tracking number

IS YOUR JEWELRY PLATED ,FILLED, OR COSTUME JEWELRY? 
At Pekans and Pumpkin, we are committed to offering jewelry that combines both elegance and sustainability. Our pieces are made with 14k gold-filled and sterling silver for lasting beauty, complemented by earth stones and upcycled natural stones. This blend of high-quality materials ensures that each piece not only shines but also supports a more eco-conscious approach to fashion, providing you with the best of both worlds—luxury and sustainability.
100% SECURE ORDERING 

Your security is our top priority at Pekans and Pumpkin. All purchases made through our store are 100% safe and secure, processed through the trusted Wix platform. With Wix’s advanced encryption technology, you can shop with confidence, knowing your personal and payment information is protected every step of the way.

RETURN POLICY

At Pekans and Pumpkin, we want you to love your purchase! We gladly accept returns within 30 days of purchase. Please note that earrings can only be returned if the shipping packaging is fully intact. Returns made after 30 days will be eligible for store credit only. We strive to make your shopping experience as smooth as possible, so if you have any questions, feel free to reach out!

 

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